Incorrect Payment Key Used
If ring in the correct amount paid but use the wrong payment key (Cash instead of EBT for ex.) by mistake:
customer does not need to wait-- they have already paid the correct amount
press cash to print a receipt of the sale (or, if it's too late, look back over the register tape on the roll)
calculate total dollar value of sales in each category (produce of both kinds, packaged, bulk, taxable).You don't have to re-ring individual items, just totals.
Step 1- remove sale from wrong payment total, using return
CATEGORY >
clerk return > enter total produce amount >
produce bunch
return > enter total packaged amount >
packaged return > enter total bulk amount >
bulk prepack (don't use scale)
return > enter total taxable amount >
taxable food or
nonfood return > enter total taxable w/ bottle deposit amount >
taxable beverage w/deposit
subtotal > DISCOUNT KEY >
INCORRECT PAYMENT KEY
Step 2- re-ring sale
CATEGORY>
clerk enter total produce amount >
produce bunch enter total bulk amount >
bulk prepack (don't use scale)
etc
subtotal > DISCOUNT KEY >
CORRECT PAYMENT KEY
Topic revision: r3 - 09 Jan 2011 - 23:04:40 -
ElissaJiji