Incorrect Payment Key Used

If ring in the correct amount paid but use the wrong payment key (Cash instead of EBT for ex.) by mistake:

customer does not need to wait-- they have already paid the correct amount
press cash to print a receipt of the sale (or, if it's too late, look back over the register tape on the roll)
calculate total dollar value of sales in each category (produce of both kinds, packaged, bulk, taxable).You don't have to re-ring individual items, just totals.

Step 1- remove sale from wrong payment total, using return

CATEGORY > clerk
return > enter total produce amount > produce bunch
return > enter total packaged amount > packaged
return > enter total bulk amount > bulk prepack (don't use scale)
return > enter total taxable amount > taxable food or nonfood
return > enter total taxable w/ bottle deposit amount > taxable beverage w/deposit
subtotal > DISCOUNT KEY > INCORRECT PAYMENT KEY

Step 2- re-ring sale

CATEGORY> clerk
enter total produce amount > produce bunch
enter total bulk amount > bulk prepack (don't use scale)
etc
subtotal > DISCOUNT KEY > CORRECT PAYMENT KEY

Topic revision: r3 - 09 Jan 2011 - 23:04:40 - ElissaJiji
 

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