"PP Error"

"PP Error" means one of two things:

The ribbon needs to be changed,

or

There's a paper jam somewhere in the receipt-feeding mechanism

Option 1- the ribbon:
if print is very faint or register stops printing, replace it. See Replace register ribbon

If you still see the "PP Error" message:

  • Unplug the register (tan plug on power strip on the side of the register cabinet, not the one on the floor)
  • Wait a full minute
  • Plug back in

Option 2- paper jam:

  • Remove & replace the receipt paper rolls (check for anything that might be caught in there)
  • Unplug as above, if needed.
Topic revision: r2 - 18 Oct 2010 - 18:15:24 - ElissaJiji
 

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